AI Solution

AI Agent for Customer Support

An AI support agent resolves most repetitive questions with no wait queue, drawing on your knowledge base and customer history. It frees the human team for hard cases and keeps a consistent tone across every channel.

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What you get

Agent trained on your real help center, FAQ and policies
Answers with cited sources to reduce hallucination and build trust
Smart escalation to a human with a summary of the context
Integration with your help desk (Zendesk, Freshdesk, Intercom or similar)
Reports on top topics to improve product and content

Use cases

SaaS that needs 24/7 support without hiring a night shift
Stores with spikes of order, shipping and return questions
Operations aiming to reduce first-response time
Companies serving multiple languages with a single agent

Specialists in Autonomous AI Agents

1 specialist available

Duoworks' ChoiceShowcase profile
Mr. John
Professional in Autonomous AI Agents
Sou especialista em agentes autônomos de IA com foco em resultado de negócio. Desenho e construo agentes que atendem no WhatsApp e no site,…
- Automação com IA (n8n, Make, Zapier)
- Chatbots e Atendimento com IA
- LangGraph
- +15
$39.02/hour
Packages from $175.57
No reviews0 completed contracts
View profile: Mr. John

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Frequently asked questions

Does the agent make up answers?

An experienced specialist grounds answers in your knowledge base (RAG pattern) and cites the source, which sharply reduces hallucination. When unsure, it hands off to a human.

Can I integrate with my current help desk?

Yes. Most projects integrate with Zendesk, Freshdesk, Intercom or whatever tool you already use, keeping tickets and history centralized.

What if the customer wants a real person?

The agent detects the intent and transfers to the human team with a summary of the conversation so far, so the customer never repeats themselves.

Escrow-protected payment

The agreed amount is held by the platform and only released to the specialist once you approve the delivery, with safety for both sides.

Ready to hire?

Find the right specialist for this solution or create your free account and receive proposals.