Duoworks

AI Solution

AI Chatbot for E-commerce

An e-commerce AI chatbot works like a floor salesperson who knows the whole catalog: it recommends the right product, answers size and shipping questions, tracks orders and recovers abandoned carts. The result is more conversion without growing the team.

What you get

  • Product recommendations based on your catalog and what the customer describes
  • Real-time order status and delivery-time lookups
  • Abandoned-cart recovery with a message on the right channel
  • Integration with your platform (Shopify, WooCommerce, VTEX, Nuvemshop)
  • Answers about exchanges, returns and policies without opening a ticket

Use cases

  • Stores with big catalogs where customers can’t find the right product

  • Operations flooded with "where is my order?" eating support time

  • Brands wanting to recover part of their abandoned carts

  • Instagram and WhatsApp sales that need instant replies

Specialists in AI Chatbots & Customer Service

1 specialist available

  • Duoworks' ChoiceShowcase profile
    Photo of Mr. John

    Professional in Autonomous AI Agents

    Sou especialista em agentes autônomos de IA com foco em resultado de negócio. Desenho e construo agentes que atendem no WhatsApp e no site,…

    • Automação com IA (n8n, Make, Zapier)
    • Chatbots e Atendimento com IA
    • LangGraph
    • +15

    $39.02/hour

    Packages from $175.57

    No reviews0 completed contracts
    View profile: Mr. John

Frequently asked questions

Does it integrate with my store platform?
Yes. Integration with Shopify, WooCommerce, VTEX, Nuvemshop and similar lets it query real products, stock and orders. That is what makes the bot genuinely useful.
Can it really recommend products?
Yes. Connected to the catalog, it understands the customer’s need and suggests available items with price and buy link, lifting average order value and conversion.
Does it cut support tickets?
Considerably. Tracking, delivery-time, exchange and return questions are the most repetitive; by resolving them itself, the bot frees the team for complex cases.

Escrow-protected payment

The agreed amount is held by the platform and only released to the specialist once you approve the delivery, with safety for both sides.

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